Receive calls from clients directly in the system, knowing who is calling

Thanks to the integration with an external system for handling the helpline in Catering, incoming calls from customers can be answered directly. When it is a call from a customer who has an account, his account will be automatically identified with the phone number and the employee has a full vie of client’s data.

  • indicating who is calling
  • automatic switch to caller details
  • log of all calls
  • handling incoming calls
  • handling outgoing calls

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